AlsoEnergy incident

Issues connecting to the web portal.

Resolved after 3 hours 9 minutes, affecting REST API and SOAP API and 1 more, on February 10, 2025.

monitoring Feb 10, 2025, 04:45 PM UTC

We identified and issue with an application and system is stable, we are continuing to monitor this issue.

Started
Feb 10, 2025, 03:12 PM UTC
Resolved
Feb 10, 2025, 06:22 PM UTC
Duration
3h 9m
Detected by Pingoru
Feb 10, 2025, 03:12 PM UTC

Affected components

REST APISOAP APICell Modem Data ProcessingUser Interface (HTML)Public Display Endpoints

Update timeline

  1. investigating Feb 10, 2025, 03:12 PM UTC

    We are investigating an issue with connections to the interface. We will update this message once the investigation has been completed.

  2. monitoring Feb 10, 2025, 04:45 PM UTC

    We identified and issue with an application and system is stable, we are continuing to monitor this issue.

  3. resolved Feb 10, 2025, 06:22 PM UTC

    The issue has not reoccurred, we are closing the incident.

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