Resolved after 3 days 5 hours, affecting Campbell Scientific Data Ingest and Cell Modem Data Processing and 1 more, on March 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Mar 29, 2025, 01:05 PM UTC
We continue to see degraded performance with some of our services. Customers would experience: - Delays in Cell Modems heartbeats. - Heartbeat alerts - Draker sites may have a delay in ingest along with SMAFTP and custom FTP sites. - Data Backlog and delay in processing - Delays with OPC sites Impacted Systems: - PowerTrackWeb - Draker
- monitoring Mar 29, 2025, 11:41 PM UTC
We will be performing some additional maintenance to improve our the performance of our PowerTrack Systems. Start Time: India: 04/01/2025, 09:30:00 GMT+5:30 Eastern: 04/01/2025, 24:00:00 EDT Pacific: 03/31/2025, 21:00:00 PDT
- monitoring Apr 01, 2025, 04:22 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 01, 2025, 01:50 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2025, 07:01 PM UTC
This incident has been resolved.
Your product runs on more than AlsoEnergy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services