Alloy incident

Increased API Errors

Resolved after 7 minutes, affecting Production API and Customer Dashboard, on May 22, 2025.

resolved May 22, 2025, 03:25 PM UTC

A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by reverting the deployment at 11:14 AM.

Started
May 22, 2025, 03:18 PM UTC
Resolved
May 22, 2025, 03:25 PM UTC
Duration
7m
Detected by Pingoru
May 22, 2025, 03:18 PM UTC

Affected components

Production APICustomer Dashboard

Update timeline

  1. investigating May 22, 2025, 03:18 PM UTC

    We’re currently investigating reports of elevated errors to the API. More updates to come shortly.

  2. resolved May 22, 2025, 03:25 PM UTC

    A faulty API deployment caused timeout-related issues. The incident was identified at 11:01 AM and resolved by reverting the deployment at 11:14 AM.

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