AlexisHR experienced a major incident on March 13, 2026, lasting 171d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 13, 2026, 08:10 AM UTC
We identified the root cause as a known Azure OpenAI outage/degradation affecting the GPT-4.1 model in specific EU Data Zones. Affected Azure Regions: Sweden Central (Stockholm), West Europe, and France Central. Currently running on GPT-4.1 UK region which is not affected.
- resolved Aug 31, 2026, 12:02 PM UTC
This incident has been resolved.