AlexisHR had 8 outages in the last 2 years totaling 14h 24m of downtime — averaging 0.3 incidents per month.
There were 8 AlexisHR outages since March 13, 2026 totaling 14h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
Results are now updated and showing correctly. Email-notifications are still delayed, but will be delivered as soon as possible.
This incident has been resolved.
Our systems are experiencing a major outage. We apologize for the inconveniance, and we are working to restore the systems as fast as possible. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer
We are currently investigating this issue.
Simployer One is currently unreachable. We are investigating the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
An issue has been identified to do with document template editor removing the format incorrectly. We are investigating the issue and will keep you updated. We apologise for the inconvenience caused.
A fix has been rolled out, we are monitoring. Stay tuned for next update.
We have identified the issue and deployed a fix. We will continue to monitor and provide assistance. Thank you for your patience.
We are investigating a problem that is causing abnormal behaviours in the app. We apologise for any inconvenience caused. Please stand by for further updates as we work on a solution.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.