Is AlexisHR down?
Last checked just nowNo incidents right now.
AlexisHR is operational right now. Last checked just now; the most recent incident resolved 3d ago.
Real-time AlexisHR status, recent outages, and incident history: pulled directly from AlexisHR's official status page at status.alexishr.com every 5 minutes. Pingoru tracks 17 AlexisHR services and has captured 17 incidents in the last 90 days (99.31% uptime). Get email, Slack, Discord, or webhook alerts the moment AlexisHR reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Oct 27, 2026, 03:58 PM UTC
We are currently investigating this issue.
- monitoring · Oct 27, 2026, 04:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 27, 2026, 10:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Oct 22, 2026, 10:52 AM UTC
Simployer are fully aware of the vulnerability exposed in PHP, and we have taken measures so that our systems are not exposed. Employee Surveys is the only product in the Simployer stack that use PHP. We were eagerly awaiting the patch from PHP and we released the patch to production at 19:05 on Oct. 21st. Employee Surveys production currently runs PHP 8.4.27. It is served by Apache in containers on Kubernetes, hosted in Microsoft Azure within the EU, behind Cloudflare. We have not identified indicators of exploitation of CVE-2026-109618 or CVE-2026-109619.
Latest: Simployer are fully aware of the vulnerability exposed in PHP, and we have taken measures so that our systems are not exposed. Employee Surveys is the only product in the Simployer…
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Timeline · 7 updates
- investigating · Oct 19, 2026, 05:36 AM UTC
The Integrity Framework that computes the anonymity rules is not yet completed, which leads to results from last weeks surveys cannot be shown. We are currently investigating the issue.
- identified · Oct 19, 2026, 08:54 AM UTC
The issue has been identified and a fix is being implemented.
- identified · Oct 19, 2026, 08:55 AM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 19, 2026, 11:01 AM UTC
Results are now available, but results e-mails are still delayed.
- investigating · Oct 20, 2026, 07:10 AM UTC
Issues with presenting results - some pages shows "Something went wrong". We are continuing investigating. E-mail with results is still also delayed.
- monitoring · Oct 20, 2026, 07:38 AM UTC
A fix has been implemented and we are monitoring the results. E-mails with results are still delayed.
- resolved · Oct 21, 2026, 11:50 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Sep 15, 2026, 07:11 AM UTC
We are currently experiencing issues with our phone support channel, and calls may not connect. Our team is actively investigating the root cause. In the meantime, please reach out to our support team via chat, which is fully operational. We apologize for the inconvenience and will post updates here as soon as we know more.
- monitoring · Sep 15, 2026, 08:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 15, 2026, 08:25 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Sep 04, 2026, 11:26 AM UTC
One db-server is unstable. This is caused by infrastructure with our supplier Micrsooft.
- investigating · Sep 04, 2026, 12:27 PM UTC
We are continuing to investigate this issue.
- resolved · Sep 04, 2026, 12:28 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full AlexisHR outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 17 components checked every 5 minutesThe longest incident in the last year, Sia chatbot responses contains broken parts on March 13, 2026, ran for 171 days. 40 maintenance windows announced in the same period.
Most affected components, last 12 months
- Simployer One Logon3
- Changes in sub-processors1
- Simployer Classic Logon1
Latest incidents
- Outage on Simployer Expert
We are currently investigating this issue.
- PHP2Shell (CVE-2026-109618 / CVE-2026-109619)
Simployer are fully aware of the vulnerability exposed in PHP, and we have taken measures so that our systems are not exposed. Employee Surveys is the only…
- Issues with presenting results in Employee Surveys
The Integrity Framework that computes the anonymity rules is not yet completed, which leads to results from last weeks surveys cannot be shown. We are…
- Outage on Simployer Expert ResolvedStarted Oct 27, 2026, 03:58 PM UTC · Resolved Oct 27, 2026, 10:02 PM UTC · 6h 3m
- Started Oct 21, 2026, 09:00 AM UTC · Resolved Oct 21, 2026, 09:00 AM UTC · –
- Started Oct 19, 2026, 05:36 AM UTC · Resolved Oct 21, 2026, 11:50 AM UTC · 2d 6h
- Phone Support Channel Unavailable ResolvedStarted Sep 15, 2026, 07:11 AM UTC · Resolved Sep 15, 2026, 08:25 AM UTC · 1h 13m
- DB-server unstable ResolvedStarted Sep 04, 2026, 11:26 AM UTC · Resolved Sep 04, 2026, 12:28 PM UTC · 1h 1m
- Started Aug 31, 2026, 08:50 AM UTC · Resolved Aug 31, 2026, 12:00 PM UTC · 3h 10m
- Started Aug 27, 2026, 08:53 AM UTC · Resolved Aug 27, 2026, 12:44 PM UTC · 3h 51m