AlexisHR incident
Changes in processing activities for a Simployer sub-processor
AlexisHR experienced a notice incident on April 29, 2026 affecting Changes in sub-processors, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Apr 29, 2026, 02:11 PM UTC
Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer