AlertMedia incident
Monitoring: Cloud provider issues causing degradation of services
Resolved after 2 hours 40 minutes, affecting Notifications and Global Intelligence and 1 more, on June 13, 2023.
Threat impact calculations and delivery are operational, we will continue to monitor other services
Affected components
Update timeline
- investigating Jun 13, 2023, 07:19 PM UTC
Affected areas include: Maps, notification details, and threat warnings.
- investigating Jun 13, 2023, 07:29 PM UTC
We are experiencing issues with our cloud provider and actively working with them to resolve. Notifications can be sent but notification details may fail to load.
- identified Jun 13, 2023, 08:02 PM UTC
Our cloud provider has identified the issue and are working on a solution. Notifications can be sent but notification details may fail to load.
- monitoring Jun 13, 2023, 08:40 PM UTC
All services are up and running. We will continue to monitor the situation
- monitoring Jun 13, 2023, 08:44 PM UTC
Services are intermittently available, we are continuing to monitor the situation with out cloud provider. Notifications are sending but the site may not reflect the sends
- monitoring Jun 13, 2023, 08:51 PM UTC
Services are intermittently available, we are continuing to monitor the situation with our cloud provider. Notifications are sending but the site may not reflect the sends
- monitoring Jun 13, 2023, 09:36 PM UTC
We are seeing improvements across all services and are continuing to monitor the situation.
- monitoring Jun 13, 2023, 09:53 PM UTC
Threat impact calculations and delivery are operational, we will continue to monitor other services
- resolved Jun 13, 2023, 09:59 PM UTC
All services are back to operational status
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