AlertMedia incident

Threats are not showing on the map

Resolved after 25 minutes, affecting Web Dashboard & Mobile App and Global Intelligence, on October 31, 2023.

identified Oct 31, 2023, 05:20 PM UTC

We have identified an issue preventing some customers from viewing threat warnings on the map and updating threat warning subscriptions. Situation reports are also currently not viewable. The team is working on deploying a fix for this issue. Threat warnings are still being sent.

Started
Oct 31, 2023, 05:20 PM UTC
Resolved
Oct 31, 2023, 05:46 PM UTC
Duration
25m
Detected by Pingoru
Oct 31, 2023, 05:20 PM UTC

Affected components

Web Dashboard & Mobile AppGlobal Intelligence

Update timeline

  1. identified Oct 31, 2023, 05:20 PM UTC

    We have identified an issue preventing some customers from viewing threat warnings on the map and updating threat warning subscriptions. Situation reports are also currently not viewable. The team is working on deploying a fix for this issue. Threat warnings are still being sent.

  2. resolved Oct 31, 2023, 05:46 PM UTC

    The fix has been deployed and this issue is resolved

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