Resolved after 1 hour 8 minutes, affecting Web Dashboard & Mobile App, on November 13, 2024.
We are seeing recovery of our Visual Intelligence systems as ArcGIS reports the issue on their end has stabilized.
Affected components
Web Dashboard & Mobile App
Update timeline
- monitoring Nov 13, 2024, 01:29 PM UTC
Users are experiencing intermittent delays in loading map layers. The root cause is performance issues with the ArcGIS service (see https://status.arcgis.com/). We are monitoring the issue.
- resolved Nov 13, 2024, 02:37 PM UTC
We are seeing recovery of our Visual Intelligence systems as ArcGIS reports the issue on their end has stabilized.
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