Resolved after 2 hours 33 minutes, affecting Web Dashboard & Mobile App, on February 13, 2025.
The system should be coming back to normal performance levels. We are continuing to investigate the issue
Affected components
Web Dashboard & Mobile App
Update timeline
- investigating Feb 13, 2025, 04:03 PM UTC
We are currently investigating an issue that is causing slowness in the AlertMedia systems
- monitoring Feb 13, 2025, 04:19 PM UTC
The system should be coming back to normal performance levels. We are continuing to investigate the issue
- resolved Feb 13, 2025, 06:36 PM UTC
The incident has been resolved, all systems should be running as expected.
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