AlertMedia incident

AlertMedia Incident: Degraded Performance

Resolved after 2 hours 33 minutes, affecting Web Dashboard & Mobile App, on February 13, 2025.

monitoring Feb 13, 2025, 04:19 PM UTC

The system should be coming back to normal performance levels. We are continuing to investigate the issue

Started
Feb 13, 2025, 04:03 PM UTC
Resolved
Feb 13, 2025, 06:36 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 13, 2025, 04:03 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Feb 13, 2025, 04:03 PM UTC

    We are currently investigating an issue that is causing slowness in the AlertMedia systems

  2. monitoring Feb 13, 2025, 04:19 PM UTC

    The system should be coming back to normal performance levels. We are continuing to investigate the issue

  3. resolved Feb 13, 2025, 06:36 PM UTC

    The incident has been resolved, all systems should be running as expected.

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