AlertMedia incident

Some users unable to log in

Resolved after 10 minutes, affecting Web Dashboard & Mobile App, on March 26, 2025.

identified Mar 26, 2025, 10:06 PM UTC

We have identified an issue that is preventing some users from being able to log in and are working on a fix.

Started
Mar 26, 2025, 10:06 PM UTC
Resolved
Mar 26, 2025, 10:17 PM UTC
Duration
10m
Detected by Pingoru
Mar 26, 2025, 10:06 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. identified Mar 26, 2025, 10:06 PM UTC

    We have identified an issue that is preventing some users from being able to log in and are working on a fix.

  2. resolved Mar 26, 2025, 10:17 PM UTC

    This issue has been resolved and all users should be able to log in as normal.

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