Resolved after 22 hours 52 minutes, on May 13, 2025.
The backfill process has completed and full threat warning coverage has been restored for all customers.
Update timeline
- monitoring May 13, 2025, 10:18 PM UTC
Threat warnings are degraded for some customers and we are working to restore full service. Some threat warnings were not delivered due to missing data during processing. We’ve identified the issue and are actively backfilling the data to ensure alerts are complete and accurate. Full restoration will take a few hours.
- monitoring May 14, 2025, 03:08 PM UTC
The backfill of the data is almost complete. Full threat warning coverage has been restored for the majority of customers.
- resolved May 14, 2025, 07:56 PM UTC
The backfill process has completed and full threat warning coverage has been restored for all customers.
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