akenza Outage History

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akenza had 32 outages in the last 2 years totaling 95h 23m of downtime — averaging 1.3 incidents per month.

There were 32 akenza outages since May 19, 2025 totaling 95h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.akenza.io

Major May 7, 2026

Swisscom CMP LPN: Abnormal Platform Load

Detected by Pingoru
May 07, 2026, 01:13 PM UTC
Resolved
May 07, 2026, 03:17 PM UTC
Duration
2h 4m
Affected: Swisscom CMP LPN
Timeline · 2 updates
  1. identified May 07, 2026, 01:13 PM UTC

    Swisscom CMP LPN devices currently cannot be edited, registered or de-registered.

  2. resolved May 07, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026

Incident with asset related operations

Detected by Pingoru
Apr 20, 2026, 12:51 PM UTC
Resolved
Apr 20, 2026, 04:24 PM UTC
Duration
3h 33m
Affected: APIFrontend
Timeline · 5 updates
  1. investigating Apr 20, 2026, 12:51 PM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 20, 2026, 02:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 20, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

Increased API error rates

Detected by Pingoru
Apr 18, 2026, 05:27 AM UTC
Resolved
Apr 17, 2026, 10:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 18, 2026, 05:27 AM UTC

    We have observed increased API and slightly increased processing error rates between 00.35AM and 01.10AM CEST.

Read the full incident report →

Notice April 16, 2026

Hourly aggregation data quality incident

Detected by Pingoru
Apr 16, 2026, 10:46 AM UTC
Resolved
Apr 16, 2026, 10:46 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 16, 2026, 10:46 AM UTC

    On Wednesday 15th April 2026 between 14h and 19h (Zurich Time, UTC+2), some hourly aggregation data were not computed by the system. A fix was deployed on 19h and the following hourly aggregation data were all correctly computed.

Read the full incident report →

Minor April 1, 2026

Increased API errors when loading the device inventory

Detected by Pingoru
Apr 01, 2026, 12:29 PM UTC
Resolved
Apr 01, 2026, 01:08 PM UTC
Duration
39m
Affected: API
Timeline · 3 updates
  1. investigating Apr 01, 2026, 12:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 01, 2026, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2026

Increased data processing latency

Detected by Pingoru
Mar 20, 2026, 10:29 AM UTC
Resolved
Mar 20, 2026, 01:34 PM UTC
Duration
3h 4m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 20, 2026, 10:29 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2026, 10:51 AM UTC

    A fix has been implemented and data is no longer processed with increased latency. We are currently monitoring the results.

  3. resolved Mar 20, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Data processing logs currently not up to date

Detected by Pingoru
Mar 19, 2026, 09:28 AM UTC
Resolved
Mar 19, 2026, 09:41 PM UTC
Duration
12h 13m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 19, 2026, 09:28 AM UTC

    We are currently investigating an issue with data processing logs where some of the debugging logs are not up to date.

  2. monitoring Mar 19, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Increased message processing latency for akenza database outputs

Detected by Pingoru
Mar 18, 2026, 03:42 PM UTC
Resolved
Mar 18, 2026, 06:54 PM UTC
Duration
3h 12m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 18, 2026, 03:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 14, 2026

Increased error rate for api keys

Detected by Pingoru
Mar 14, 2026, 09:22 AM UTC
Resolved
Mar 14, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 14, 2026, 09:22 AM UTC

    During a short time frame (10.12-10.14AM), we experienced an increased amount of 404 errors when authenticating with api keys.

Read the full incident report →

Major February 16, 2026

Increased error rate for some query endpoints

Detected by Pingoru
Feb 16, 2026, 03:00 PM UTC
Resolved
Feb 16, 2026, 06:45 PM UTC
Duration
3h 44m
Affected: API
Timeline · 3 updates
  1. investigating Feb 16, 2026, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Delay in ingestion of aggregate data

Detected by Pingoru
Feb 12, 2026, 03:38 PM UTC
Resolved
Feb 12, 2026, 04:39 PM UTC
Duration
1h 1m
Affected: API
Timeline · 3 updates
  1. investigating Feb 12, 2026, 03:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 12, 2026, 03:57 PM UTC

    Ingestion of aggregate data is now running on time again. Delays have been catched up. Monitoring the fix in progress.

  3. resolved Feb 12, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Increased Processing Latency

Detected by Pingoru
Feb 10, 2026, 11:28 AM UTC
Resolved
Feb 10, 2026, 01:30 PM UTC
Duration
2h 1m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Feb 10, 2026, 11:28 AM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 12:24 PM UTC

    The problem has been identified, most of the delays have been caught up, however some delays still require reprocessing.

  3. resolved Feb 10, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Increased error rate for HTTP uplinks

Detected by Pingoru
Dec 18, 2025, 02:46 PM UTC
Resolved
Dec 18, 2025, 05:53 PM UTC
Duration
3h 6m
Affected: HTTP Data Gateway
Timeline · 3 updates
  1. investigating Dec 18, 2025, 02:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

Increased Processing Latency for GCP

Detected by Pingoru
Nov 25, 2025, 09:11 AM UTC
Resolved
Nov 25, 2025, 09:51 AM UTC
Duration
40m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Nov 25, 2025, 09:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare Global Networking Issues

Detected by Pingoru
Nov 18, 2025, 11:53 AM UTC
Resolved
Nov 18, 2025, 04:48 PM UTC
Duration
4h 55m
Affected: APIFrontend
Timeline · 3 updates
  1. identified Nov 18, 2025, 11:53 AM UTC

    Cloudflare is experiencing global networking issues.

  2. monitoring Nov 18, 2025, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 17, 2025

Increased processing lag for GCP output connectors

Detected by Pingoru
Nov 17, 2025, 01:00 AM UTC
Resolved
Nov 17, 2025, 04:57 PM UTC
Duration
15h 57m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 5 updates
  1. identified Nov 17, 2025, 05:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Nov 17, 2025, 07:34 AM UTC

    We are currently investigating this issue.

  3. identified Nov 17, 2025, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 17, 2025, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 17, 2025, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 10, 2025

Increased Processing Latency for Rules

Detected by Pingoru
Nov 10, 2025, 09:39 AM UTC
Resolved
Nov 10, 2025, 12:03 PM UTC
Duration
2h 24m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Nov 10, 2025, 09:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 10, 2025, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025

Increased data processing logs delay

Detected by Pingoru
Oct 06, 2025, 07:57 AM UTC
Resolved
Oct 06, 2025, 03:00 PM UTC
Duration
7h 2m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Oct 06, 2025, 07:57 AM UTC

    We are currently investigating an issue where data processing logs used for debugging the data processing in akenza are delayed.

  2. monitoring Oct 06, 2025, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2025, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Increase Processing Lag of Uplinks

Detected by Pingoru
Sep 24, 2025, 08:31 AM UTC
Resolved
Sep 24, 2025, 08:59 PM UTC
Duration
12h 27m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 5 updates
  1. investigating Sep 24, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 24, 2025, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 24, 2025, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025

Increased Processing Lag of Uplinks

Detected by Pingoru
Sep 23, 2025, 10:19 AM UTC
Resolved
Sep 23, 2025, 04:53 PM UTC
Duration
6h 34m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 5 updates
  1. investigating Sep 23, 2025, 10:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 23, 2025, 10:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Sep 23, 2025, 11:07 AM UTC

    We are continuing to investigate this issue as data processing is still catching up.

  4. monitoring Sep 23, 2025, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 23, 2025, 04:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2025

Increased lag for hourly aggregations

Detected by Pingoru
Sep 15, 2025, 12:22 PM UTC
Resolved
Sep 15, 2025, 03:36 PM UTC
Duration
3h 13m
Affected: API
Timeline · 3 updates
  1. investigating Sep 15, 2025, 12:22 PM UTC

    We are currently investigating a an increased delay for hourly aggregations.

  2. monitoring Sep 15, 2025, 01:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2025, 03:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2025

Platform access issue

Detected by Pingoru
Sep 09, 2025, 02:00 AM UTC
Resolved
Sep 09, 2025, 07:23 AM UTC
Duration
5h 22m
Affected: Frontend
Timeline · 3 updates
  1. investigating Sep 09, 2025, 05:45 AM UTC

    We are currently experiencing an issue that may prevent some users from accessing certain pages and APIs. Our team is actively investigating the cause and working to resolve it as quickly as possible. Updates will be provided here as soon as more information is available.

  2. monitoring Sep 09, 2025, 06:04 AM UTC

    The platform is operational again, and services are working as expected. We will continue to closely monitor the situation to ensure everything remains stable.

  3. resolved Sep 09, 2025, 07:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2025

Increased rule engine execution times for some devices

Detected by Pingoru
Aug 19, 2025, 09:06 AM UTC
Resolved
Aug 19, 2025, 10:36 AM UTC
Duration
1h 30m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Aug 19, 2025, 09:06 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 19, 2025, 09:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 10:36 AM UTC

    This incident has been resolved.

Read the full incident report →