akenza incident

Platform access issue

Minor Resolved View vendor source →

akenza experienced a minor incident on September 9, 2025 affecting Frontend, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 02:00 AM UTC
Resolved
Sep 09, 2025, 07:23 AM UTC
Duration
5h 22m
Detected by Pingoru
Sep 09, 2025, 02:00 AM UTC

Affected components

Frontend

Update timeline

  1. investigating Sep 09, 2025, 05:45 AM UTC

    We are currently experiencing an issue that may prevent some users from accessing certain pages and APIs. Our team is actively investigating the cause and working to resolve it as quickly as possible. Updates will be provided here as soon as more information is available.

  2. monitoring Sep 09, 2025, 06:04 AM UTC

    The platform is operational again, and services are working as expected. We will continue to closely monitor the situation to ensure everything remains stable.

  3. resolved Sep 09, 2025, 07:23 AM UTC

    This incident has been resolved.