akenza incident

Increase Processing Lag of Uplinks

Minor Resolved View vendor source →

akenza experienced a minor incident on September 24, 2025 affecting HTTP Data Gateway and MQTT Data Gateway and 1 more component, lasting 12h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 08:31 AM UTC
Resolved
Sep 24, 2025, 08:59 PM UTC
Duration
12h 27m
Detected by Pingoru
Sep 24, 2025, 08:31 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. investigating Sep 24, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 24, 2025, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 24, 2025, 08:59 PM UTC

    This incident has been resolved.