akenza incident

Increased processing lag for GCP output connectors

Major Resolved View vendor source →

akenza experienced a major incident on November 17, 2025 affecting HTTP Data Gateway and MQTT Data Gateway and 1 more component, lasting 15h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 01:00 AM UTC
Resolved
Nov 17, 2025, 04:57 PM UTC
Duration
15h 57m
Detected by Pingoru
Nov 17, 2025, 01:00 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. identified Nov 17, 2025, 05:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Nov 17, 2025, 07:34 AM UTC

    We are currently investigating this issue.

  3. identified Nov 17, 2025, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 17, 2025, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 17, 2025, 04:57 PM UTC

    This incident has been resolved.