akenza incident

Incident with asset related operations

Major Resolved View vendor source →

akenza experienced a major incident on April 20, 2026 affecting API and Frontend, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 12:51 PM UTC
Resolved
Apr 20, 2026, 04:24 PM UTC
Duration
3h 33m
Detected by Pingoru
Apr 20, 2026, 12:51 PM UTC

Affected components

APIFrontend

Update timeline

  1. investigating Apr 20, 2026, 12:51 PM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 20, 2026, 02:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 20, 2026, 04:24 PM UTC

    This incident has been resolved.