akenza incident

Increased Processing Latency

Minor Vendor's status page →

Resolved after 6 hours 21 minutes, affecting HTTP Data Gateway and MQTT Data Gateway and 1 more, on November 20, 2025.

monitoring Nov 20, 2025, 01:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 20, 2025, 11:15 AM UTC
Resolved
Nov 20, 2025, 05:36 PM UTC
Duration
6h 21m
Detected by Pingoru
Nov 20, 2025, 11:15 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. investigating Nov 20, 2025, 12:35 PM UTC

    We are currently investigating this issue.

  2. identified Nov 20, 2025, 12:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 20, 2025, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Nov 20, 2025, 01:10 PM UTC

    We are currently investigating this issue.

  5. monitoring Nov 20, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 20, 2025, 05:36 PM UTC

    This incident has been resolved.

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