akenza incident

Increased errors for Genio features

Resolved after 8 hours 59 minutes, affecting API, on September 29, 2026.

investigating Sep 29, 2026, 12:53 PM UTC

We are currently investigating an issue with Azure Open AI services that leads to increased errors with Genio related features.

Started
Sep 29, 2026, 12:53 PM UTC
Resolved
Sep 29, 2026, 09:52 PM UTC
Duration
8h 59m
Detected by Pingoru
Sep 29, 2026, 12:53 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 29, 2026, 12:53 PM UTC

    We are currently investigating an issue with Azure Open AI services that leads to increased errors with Genio related features.

  2. resolved Sep 29, 2026, 09:52 PM UTC

    This incident has been resolved.

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