akenza Outage History

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akenza had 44 outages in the last 2 years totaling 82h 31m of downtime — averaging 1.8 incidents per month.

There were 44 akenza outages since December 12, 2024 totaling 82h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.akenza.io

Minor June 16, 2026

Increased API errors when loading assets

Detected by Pingoru
Jun 16, 2026, 02:53 PM UTC
Resolved
Jun 16, 2026, 06:04 PM UTC
Duration
3h 10m
Affected: API
Timeline · 3 updates
  1. investigating Jun 16, 2026, 02:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 16, 2026, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 13, 2026

Increased data processing delay for akenza DB outputs

Detected by Pingoru
Jun 13, 2026, 09:56 PM UTC
Resolved
Jun 13, 2026, 10:21 PM UTC
Duration
25m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Jun 13, 2026, 09:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 13, 2026, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Unreachable database due to unplanned operation

Detected by Pingoru
Jun 04, 2026, 05:16 PM UTC
Resolved
Jun 04, 2026, 05:28 PM UTC
Duration
12m
Affected: API
Timeline · 4 updates
  1. investigating Jun 04, 2026, 05:16 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2026, 05:19 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Swisscom CMP LPN: Abnormal Platform Load

Detected by Pingoru
May 07, 2026, 01:13 PM UTC
Resolved
May 07, 2026, 03:17 PM UTC
Duration
2h 4m
Affected: Swisscom CMP LPN
Timeline · 2 updates
  1. identified May 07, 2026, 01:13 PM UTC

    Swisscom CMP LPN devices currently cannot be edited, registered or de-registered.

  2. resolved May 07, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026

Incident with asset related operations

Detected by Pingoru
Apr 20, 2026, 12:51 PM UTC
Resolved
Apr 20, 2026, 04:24 PM UTC
Duration
3h 33m
Affected: APIFrontend
Timeline · 5 updates
  1. investigating Apr 20, 2026, 12:51 PM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 20, 2026, 02:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 20, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

Increased API error rates

Detected by Pingoru
Apr 18, 2026, 05:27 AM UTC
Resolved
Apr 17, 2026, 10:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 18, 2026, 05:27 AM UTC

    We have observed increased API and slightly increased processing error rates between 00.35AM and 01.10AM CEST.

Read the full incident report →

Notice April 16, 2026

Hourly aggregation data quality incident

Detected by Pingoru
Apr 16, 2026, 10:46 AM UTC
Resolved
Apr 16, 2026, 10:46 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 16, 2026, 10:46 AM UTC

    On Wednesday 15th April 2026 between 14h and 19h (Zurich Time, UTC+2), some hourly aggregation data were not computed by the system. A fix was deployed on 19h and the following hourly aggregation data were all correctly computed.

Read the full incident report →

Minor April 1, 2026

Increased API errors when loading the device inventory

Detected by Pingoru
Apr 01, 2026, 12:29 PM UTC
Resolved
Apr 01, 2026, 01:08 PM UTC
Duration
39m
Affected: API
Timeline · 3 updates
  1. investigating Apr 01, 2026, 12:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 01, 2026, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2026

Increased data processing latency

Detected by Pingoru
Mar 20, 2026, 10:29 AM UTC
Resolved
Mar 20, 2026, 01:34 PM UTC
Duration
3h 4m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 20, 2026, 10:29 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2026, 10:51 AM UTC

    A fix has been implemented and data is no longer processed with increased latency. We are currently monitoring the results.

  3. resolved Mar 20, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Data processing logs currently not up to date

Detected by Pingoru
Mar 19, 2026, 09:28 AM UTC
Resolved
Mar 19, 2026, 09:41 PM UTC
Duration
12h 13m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 19, 2026, 09:28 AM UTC

    We are currently investigating an issue with data processing logs where some of the debugging logs are not up to date.

  2. monitoring Mar 19, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Increased message processing latency for akenza database outputs

Detected by Pingoru
Mar 18, 2026, 03:42 PM UTC
Resolved
Mar 18, 2026, 06:54 PM UTC
Duration
3h 12m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Mar 18, 2026, 03:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 14, 2026

Increased error rate for api keys

Detected by Pingoru
Mar 14, 2026, 09:22 AM UTC
Resolved
Mar 14, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 14, 2026, 09:22 AM UTC

    During a short time frame (10.12-10.14AM), we experienced an increased amount of 404 errors when authenticating with api keys.

Read the full incident report →

Major February 16, 2026

Increased error rate for some query endpoints

Detected by Pingoru
Feb 16, 2026, 03:00 PM UTC
Resolved
Feb 16, 2026, 06:45 PM UTC
Duration
3h 44m
Affected: API
Timeline · 3 updates
  1. investigating Feb 16, 2026, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026

Delay in ingestion of aggregate data

Detected by Pingoru
Feb 12, 2026, 03:38 PM UTC
Resolved
Feb 12, 2026, 04:39 PM UTC
Duration
1h 1m
Affected: API
Timeline · 3 updates
  1. investigating Feb 12, 2026, 03:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 12, 2026, 03:57 PM UTC

    Ingestion of aggregate data is now running on time again. Delays have been catched up. Monitoring the fix in progress.

  3. resolved Feb 12, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026

Increased Processing Latency

Detected by Pingoru
Feb 10, 2026, 11:28 AM UTC
Resolved
Feb 10, 2026, 01:30 PM UTC
Duration
2h 1m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Feb 10, 2026, 11:28 AM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 12:24 PM UTC

    The problem has been identified, most of the delays have been caught up, however some delays still require reprocessing.

  3. resolved Feb 10, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Increased error rate for HTTP uplinks

Detected by Pingoru
Dec 18, 2025, 02:46 PM UTC
Resolved
Dec 18, 2025, 05:53 PM UTC
Duration
3h 6m
Affected: HTTP Data Gateway
Timeline · 3 updates
  1. investigating Dec 18, 2025, 02:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

Increased Processing Latency for GCP

Detected by Pingoru
Nov 25, 2025, 09:11 AM UTC
Resolved
Nov 25, 2025, 09:51 AM UTC
Duration
40m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Nov 25, 2025, 09:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2025, 09:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare Global Networking Issues

Detected by Pingoru
Nov 18, 2025, 11:53 AM UTC
Resolved
Nov 18, 2025, 04:48 PM UTC
Duration
4h 55m
Affected: APIFrontend
Timeline · 3 updates
  1. identified Nov 18, 2025, 11:53 AM UTC

    Cloudflare is experiencing global networking issues.

  2. monitoring Nov 18, 2025, 01:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 17, 2025

Increased processing lag for GCP output connectors

Detected by Pingoru
Nov 17, 2025, 01:00 AM UTC
Resolved
Nov 17, 2025, 04:57 PM UTC
Duration
15h 57m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 5 updates
  1. identified Nov 17, 2025, 05:43 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Nov 17, 2025, 07:34 AM UTC

    We are currently investigating this issue.

  3. identified Nov 17, 2025, 10:12 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 17, 2025, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 17, 2025, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 10, 2025

Increased Processing Latency for Rules

Detected by Pingoru
Nov 10, 2025, 09:39 AM UTC
Resolved
Nov 10, 2025, 12:03 PM UTC
Duration
2h 24m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Nov 10, 2025, 09:39 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 10, 2025, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 10, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025

Increased data processing logs delay

Detected by Pingoru
Oct 06, 2025, 07:57 AM UTC
Resolved
Oct 06, 2025, 03:00 PM UTC
Duration
7h 2m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 3 updates
  1. investigating Oct 06, 2025, 07:57 AM UTC

    We are currently investigating an issue where data processing logs used for debugging the data processing in akenza are delayed.

  2. monitoring Oct 06, 2025, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2025, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

Increase Processing Lag of Uplinks

Detected by Pingoru
Sep 24, 2025, 08:31 AM UTC
Resolved
Sep 24, 2025, 08:59 PM UTC
Duration
12h 27m
Affected: HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway
Timeline · 5 updates
  1. investigating Sep 24, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 24, 2025, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 24, 2025, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →