akenza incident

Increased Processing Lag of Uplinks

Resolved after 6 hours 34 minutes, affecting HTTP Data Gateway and MQTT Data Gateway and 1 more, on September 23, 2025.

monitoring Sep 23, 2025, 12:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 23, 2025, 10:19 AM UTC
Resolved
Sep 23, 2025, 04:53 PM UTC
Duration
6h 34m
Detected by Pingoru
Sep 23, 2025, 10:19 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. investigating Sep 23, 2025, 10:19 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 23, 2025, 10:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Sep 23, 2025, 11:07 AM UTC

    We are continuing to investigate this issue as data processing is still catching up.

  4. monitoring Sep 23, 2025, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 23, 2025, 04:53 PM UTC

    This incident has been resolved.

Your product runs on more than akenza

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →