akenza incident

Increase Processing Lag of Uplinks

Resolved after 12 hours 27 minutes, affecting HTTP Data Gateway and MQTT Data Gateway and 1 more, on September 24, 2025.

monitoring Sep 24, 2025, 01:54 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 24, 2025, 08:31 AM UTC
Resolved
Sep 24, 2025, 08:59 PM UTC
Duration
12h 27m
Detected by Pingoru
Sep 24, 2025, 08:31 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. investigating Sep 24, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Sep 24, 2025, 01:54 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 24, 2025, 08:59 PM UTC

    This incident has been resolved.

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