akenza incident

Increased data processing delay for akenza DB outputs

Resolved after 7 hours 4 minutes, affecting API, on September 9, 2026.

monitoring Sep 09, 2026, 11:04 PM UTC

A fix has been implemented and we are monitoring as the processing lag is gradually being caught up for some remaining devices.

Started
Sep 09, 2026, 05:26 PM UTC
Resolved
Sep 10, 2026, 12:30 AM UTC
Duration
7h 4m
Detected by Pingoru
Sep 09, 2026, 05:26 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 09, 2026, 05:26 PM UTC

    We are currently investigating this issue.

  2. identified Sep 09, 2026, 08:18 PM UTC

    The issue has been identified. We are still seeing an increased data processing lag for akenza DB outputs and are working on a fix.

  3. monitoring Sep 09, 2026, 11:04 PM UTC

    A fix has been implemented and we are monitoring as the processing lag is gradually being caught up for some remaining devices.

  4. resolved Sep 10, 2026, 05:06 AM UTC

    All lags are caught up and this incident has been resolved.

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