Resolved after 7 hours 4 minutes, affecting API, on September 9, 2026.
A fix has been implemented and we are monitoring as the processing lag is gradually being caught up for some remaining devices.
Affected components
API
Update timeline
- investigating Sep 09, 2026, 05:26 PM UTC
We are currently investigating this issue.
- identified Sep 09, 2026, 08:18 PM UTC
The issue has been identified. We are still seeing an increased data processing lag for akenza DB outputs and are working on a fix.
- monitoring Sep 09, 2026, 11:04 PM UTC
A fix has been implemented and we are monitoring as the processing lag is gradually being caught up for some remaining devices.
- resolved Sep 10, 2026, 05:06 AM UTC
All lags are caught up and this incident has been resolved.
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