Resolved after 2 hours 30 minutes, on August 4, 2026.
We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M5NvWCAV or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Update timeline
- resolved Aug 04, 2026, 03:23 PM UTC
We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M5NvWCAV or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
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