Resolved after 4 hours 20 minutes, affecting Bot Management, on July 27, 2026.
We can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Affected components
Update timeline
- investigating Jul 27, 2026, 01:46 AM UTC
We are investigating an issue with Bot Manager related to false positive issues with availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- monitoring Jul 27, 2026, 02:11 AM UTC
We have implemented a fix for this issue as of 01:30 UTC on 27 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Jul 27, 2026, 06:07 AM UTC
We can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Your product runs on more than Akamai
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services