Akamai experienced a minor incident on October 29, 2025 affecting Edge Delivery, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 01:36 AM UTC
We are investigating an issue with the HTTPS edge delivery network related to latency or availability issues. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Oct 29, 2025, 02:03 AM UTC
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO. We will provide the next update as we make progress.
- monitoring Oct 29, 2025, 03:27 AM UTC
We have implemented a fix for this issue as of 02:40 UTC on 29 October 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO. We will continue to monitor to ensure that the impact has been fully mitigated.
- resolved Oct 29, 2025, 04:41 AM UTC
We can confirm that the issue was mitigated at 02:40 UTC on 29 October 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
- postmortem Oct 29, 2025, 05:49 AM UTC
Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO](https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO)