Akamai incident

Connection issues with Compute and Edge Delivery services in India

Resolved on November 8, 2025, affecting Edge Delivery.

resolved Nov 08, 2025, 05:03 PM UTC

We became aware of an issue with Compute and Edge Delivery services hosted in India related to connection timeouts and packet loss due to an issue with a third party transit provider. The issue lasted between 13:52 UTC on 08 November, 2025 and 14:53 UTC on 08 November, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Started
Nov 08, 2025, 05:03 PM UTC
Resolved
Nov 08, 2025, 05:03 PM UTC
Duration
–
Detected by Pingoru
Nov 08, 2025, 05:03 PM UTC

Affected components

Edge Delivery

Update timeline

  1. resolved Nov 08, 2025, 05:03 PM UTC

    We became aware of an issue with Compute and Edge Delivery services hosted in India related to connection timeouts and packet loss due to an issue with a third party transit provider. The issue lasted between 13:52 UTC on 08 November, 2025 and 14:53 UTC on 08 November, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

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