Resolved on November 21, 2025, affecting Edge Delivery.
We became aware of an issue with a third-party service provider causing performance degradation to Edge Delivery in Asia. The issue lasted between 11:00 UTC on November 21, 2025, and 12:10 UTC on November 21, 2025. The third-party service provider has implemented a fix and, we can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000j7RBRCA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Affected components
Update timeline
- resolved Nov 21, 2025, 12:45 PM UTC
We became aware of an issue with a third-party service provider causing performance degradation to Edge Delivery in Asia. The issue lasted between 11:00 UTC on November 21, 2025, and 12:10 UTC on November 21, 2025. The third-party service provider has implemented a fix and, we can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000j7RBRCA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
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