Akamai experienced a minor incident on January 28, 2026 affecting Edge Delivery, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2026, 03:46 AM UTC
We are investigating an issue with the HTTP edge delivery network related to latency or availability issues (5xx errors). We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
- investigating Jan 26, 2026, 04:31 AM UTC
We are continuing to investigate the issue. We will provide the next update as we make progress.
- identified Jan 26, 2026, 05:42 AM UTC
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will provide the next update as progress is made.
- monitoring Jan 26, 2026, 08:12 AM UTC
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE. We will continue to monitor to ensure that the impact has been fully mitigated.
- monitoring Jan 28, 2026, 04:21 AM UTC
We are continuing to monitor the issue. We will provide the next update as progress is made.
- resolved Jan 28, 2026, 09:10 AM UTC
We can confirm that the issue was mitigated at around 08:00 UTC on January 26, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
- postmortem Jan 29, 2026, 04:46 PM UTC
Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE.