Akamai Control Center Issues

Update timeline

1. investigating Mar 13, 2026, 03:36 AM UTC

   We are investigating an issue with "Alerts" on Akamai Control Center where users may not be able to edit the thresholds of existing alerts. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Mar 13, 2026, 04:29 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update within the next 60 minutes.

3. investigating Mar 13, 2026, 05:12 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update as we make progress

4. resolved Mar 13, 2026, 06:30 AM UTC

   We can confirm that the issue was mitigated at 5:45 UTC on 13 March, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.