Configuration Deployment Issues in Property Manager

Update timeline

1. investigating Apr 07, 2026, 06:43 PM UTC

   We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000Fgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

2. investigating Apr 07, 2026, 07:15 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update within the next 60 minutes.

3. identified Apr 07, 2026, 08:40 PM UTC

   We have identified the cause of the issue, and a platform fix is being tested. Customers can find instructions to mitigate impacts to their systems or services on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update as we have progress on the platform fix.

4. identified Apr 08, 2026, 10:30 AM UTC

   We have determined a fix and it is going to be deployed at 11:00 UTC on April 8, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS We will provide another update post deploying the fix.

5. monitoring Apr 08, 2026, 12:00 PM UTC

   We have implemented a fix for this issue as of 11:30 UTC on April 08, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will continue to monitor to ensure that the impact has been fully mitigated.

6. resolved Apr 08, 2026, 01:02 PM UTC

   We can confirm that the issue was mitigated at 11:30 UTC on April 8, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.