Resolved after 2 hours 38 minutes, affecting Aiwyn Client Payment Portal, on June 17, 2024.
Hello, Aiwyn has been alerted that the third-party service that experienced the service issue this afternoon implemented a fix to resolve increased loads on their queues. Any emails that have been delayed are actively being sent out. For any questions, please reach out to [email protected], we are happy to help. Thank you so much.
Affected components
Update timeline
- identified Jun 17, 2024, 08:12 PM UTC
Hello, Aiwyn has been made aware of a service issue occurring with one of our third-party partners. A small amount of emails are delayed in sending out to their appropriate recipients while this issue is being resolved. The delay for most affected correspondence does not extend past a few minutes and nothing will need to be resent. As soon as this is resolved, our team will update you immediately. If you have any questions at all, please let us know. We are available directly at [email protected]. Thank you.
- resolved Jun 17, 2024, 10:51 PM UTC
Hello, Aiwyn has been alerted that the third-party service that experienced the service issue this afternoon implemented a fix to resolve increased loads on their queues. Any emails that have been delayed are actively being sent out. For any questions, please reach out to [email protected], we are happy to help. Thank you so much.
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