Aiwyn incident

Delay in Data Processing

Resolved after 1 day, affecting Aiwyn Firm Portal, on September 9, 2024.

resolved Sep 10, 2024, 09:41 PM UTC

Aiwyn's technical teams have resolved an intermittent issue that delayed the processing and ingestion of invoice data. If you or your team are seeing any missing or incorrect invoice data, please contact our support team at [email protected] so we can research help troubleshoot further. Thank you.

Started
Sep 09, 2024, 09:09 PM UTC
Resolved
Sep 10, 2024, 09:41 PM UTC
Duration
1d
Detected by Pingoru
Sep 09, 2024, 09:09 PM UTC

Affected components

Aiwyn Firm Portal

Update timeline

  1. monitoring Sep 09, 2024, 09:10 PM UTC

    Due to a recent platform update on Friday, September 6th, firms may be experiencing delays in uploading data or updates to existing data. This could include invoices being sent, client, engagement or job data being updated, or other similar impacts. Our technical team is working diligently to ensure our integrations and data updates are restored to expected functionality. We will provide an update as soon as possible, and if you have any further questions please contact [email protected].

  2. resolved Sep 10, 2024, 09:41 PM UTC

    Aiwyn's technical teams have resolved an intermittent issue that delayed the processing and ingestion of invoice data. If you or your team are seeing any missing or incorrect invoice data, please contact our support team at [email protected] so we can research help troubleshoot further. Thank you.

Your product runs on more than Aiwyn

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →