Airwallex incident

Third-party outage causing PIX payment failures

Minor Resolved View vendor source →

Airwallex experienced a minor incident on July 29, 2026 affecting Payments, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:59 AM UTC
Resolved
Jul 29, 2026, 05:43 AM UTC
Duration
1h 44m
Detected by Pingoru
Jul 29, 2026, 03:59 AM UTC

Affected components

Payments

Update timeline

  1. investigating Jul 29, 2026, 03:59 AM UTC

    From 00:10 UTC on 2026-07-29, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.

  2. resolved Jul 29, 2026, 05:43 AM UTC

    From 00:10 to 04:48 UTC on 2026-07-29, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.