Aiia Outage History

Aiia major outage · 14 active incidents · 3 long-running issues View live status →

Pingoru has recorded 493 incidents for Aiia: 493 in the last 12 months and 217 in the last 90 days.

Source: status.aiia.eu

493incidents recorded
493last 12 months
217last 90 days
6 daystypical duration
Incidents per month
050100AprMayJunJulAugSepOct84
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct100%
Pingoru began tracking Aiia in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202666720 of 720 (100%)
May 202671744 of 744 (100%)
June 202671676 of 720 (94%)
July 202648733 of 744 (99%)
August 202662744 of 744 (100%)
September 202656720 of 720 (100%)
October 202684592 of 592 (100%)

Incidents, newest first

Minor September 22, 2026 Decreased performance for Comdirect 2d 3h Germany

Started Sep 22, 2026, 09:00 AM UTC· resolved Sep 24, 2026, 12:36 PM UTC

  1. investigating Sep 22, 2026, 09:00 AM UTC

    Starting 16th September, we have identified a decrease in conversion rate for Comdirect affecting some customers. We are currently investigating and have contacted the provider to address the issue

  2. monitoring Sep 23, 2026, 07:28 AM UTC

    The provider has released a fix and conversion rate is recovering. We are currently monitoring

  3. resolved Sep 24, 2026, 12:36 PM UTC

    This incident has been resolved.

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Major September 21, 2026 AT Volksbank AG - Degraded performance affecting Account Information 3d 21h Austria

Started Sep 21, 2026, 03:46 PM UTC· resolved Sep 25, 2026, 12:52 PM UTC

  1. identified Sep 21, 2026, 03:46 PM UTC

    We have identified a decrease in conversion rate for AT Volksbank providers group. We are in contact with the provider to address the issue

  2. identified Sep 21, 2026, 03:48 PM UTC

    We are seeing elevated error rates affecting AT Volksbank providers group. We are in contact with the provider to address the issue

  3. monitoring Sep 24, 2026, 01:16 PM UTC

    We are seeing elevated error rates affecting AT Volksbank providers group. We are in contact with the provider to address the issue

  4. resolved Sep 25, 2026, 12:52 PM UTC

    We are seeing elevated error rates affecting AT Volksbank providers group. We are in contact with the provider to address the issue

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Minor September 21, 2026 Elevated error rates on Accounts calls in Credit Agricole in France 23h 27m France

Started Sep 21, 2026, 08:21 AM UTC· resolved Sep 22, 2026, 07:49 AM UTC

  1. monitoring Sep 21, 2026, 08:21 AM UTC

    We are seeing elevated error rates affecting Accounts calls in Credit Agricole in France

  2. resolved Sep 22, 2026, 07:49 AM UTC

    We are seeing elevated error rates affecting Accounts calls in Credit Agricole in France

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Notice September 18, 2026 Scheduled maintenance to DNB Account Services 1d 11h Denmark, Sweden, Norway

Started Sep 18, 2026, 02:41 PM UTC· resolved Sep 20, 2026, 02:09 AM UTC

  1. scheduled Sep 18, 2026, 02:41 PM UTC

    DNB's Account Information Service API will be affected by maintenance. Downtime 20.09.2026 01:00 - 20.09.2026 04:00 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime during this timeframe. Expected maintenance window: Planned start: September 20, 2026 - 01:00 GMT +02:00 Planned end: September 20, 2026 - 04:00 GMT +02:00 You can check the API's current status on the DNB status page. Best regards,

  2. in progress Sep 19, 2026, 11:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Notice September 18, 2026 Saastopankki maintenance 1d 23h Accept Payments, Payment Products, Global Data

Started Sep 18, 2026, 01:05 PM UTC· resolved Sep 20, 2026, 01:03 PM UTC

  1. scheduled Sep 18, 2026, 01:05 PM UTC

    Saastopankki PSD2 API is scheduled to undergo server shutdown maintenance for about 11 hours on Sunday, September 20th, 2026, from 04:00 am (CET) - 15:00 pm (CET).

  2. in progress Sep 20, 2026, 02:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Notice September 18, 2026 Crosskey maintanance 10d 16h Accept Payments, Payment Products, Global Data

Started Sep 18, 2026, 12:20 PM UTC· resolved Sep 29, 2026, 05:04 AM UTC

  1. scheduled Sep 18, 2026, 12:20 PM UTC

    Crosskey partners' APIs will be available during the update, but minor disturbances may occur.

  2. scheduled Sep 18, 2026, 12:22 PM UTC

    Crosskey providing maintenance work on Tuesday September 29 at 04:00 UTC. Crosskey partners' APIs will be available during the update, but minor disturbances may occur.

  3. scheduled Sep 29, 2026, 03:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  4. in progress Sep 29, 2026, 04:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Major September 18, 2026 Elevated error rates on all call types with BEC based providers in Denmark and Greenland 4d 1h Denmark

Started Sep 18, 2026, 10:32 AM UTC· resolved Sep 22, 2026, 11:45 AM UTC

  1. monitoring Sep 18, 2026, 10:32 AM UTC

    We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Nykredit and Vestjysk Bank.

  2. resolved Sep 22, 2026, 11:45 AM UTC

    We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Nykredit and Vestjysk Bank.

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Minor September 17, 2026 Elevated error rates on Get Payment Status calls in Belfius in Belgium 19d 22h Belgium

Started Sep 17, 2026, 01:52 PM UTC· resolved Oct 07, 2026, 12:19 PM UTC

  1. identified Sep 17, 2026, 01:52 PM UTC

    We are seeing elevated error rates affecting Get Payment Status calls in Belfius in Belgium

  2. resolved Oct 07, 2026, 12:19 PM UTC

    We are seeing elevated error rates affecting Get Payment Status calls in Belfius in Belgium

Read the full incident report →

Major September 17, 2026 Elevated error rates on all call types with BankData and BankData Erhverv based providers in Denmark 1d 2h Denmark

Started Sep 17, 2026, 11:51 AM UTC· resolved Sep 18, 2026, 02:42 PM UTC

  1. investigating Sep 17, 2026, 11:51 AM UTC

    We are seeing elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.

  2. identified Sep 17, 2026, 02:57 PM UTC

    BankData confirmed that they have an outage on their side.

  3. resolved Sep 18, 2026, 02:42 PM UTC

    Seems like BankData services are operational again.

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Notice September 17, 2026 Scheduled maintenance for SEB PSD2 services 6d 2h Sweden, Estonia, Latvia, Lithuania

Started Sep 17, 2026, 07:56 AM UTC· resolved Sep 23, 2026, 10:31 AM UTC

  1. scheduled Sep 17, 2026, 07:56 AM UTC

    Hello, We would like to inform you of a scheduled IT service window for maintenance and upgrades to the PSD2 services. During this time, SEB systems will undergo essential updates to enhance performance and security. Date and Time: • Start: 23 September 2026 10:00 CET • End: 23 September 2026 11:30 CET Impact: • SEB services may experience brief interruptions during the maintenance window.

  2. in progress Sep 23, 2026, 09:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Minor September 15, 2026 Elevated errors for Luminor Lithuania 2h 16m Lithuania

Started Sep 15, 2026, 09:51 AM UTC· resolved Sep 15, 2026, 12:07 PM UTC

  1. monitoring Sep 15, 2026, 09:51 AM UTC

    Luminor Lithuania reported that they are experiencing issues with their PSD2 services.

  2. resolved Sep 15, 2026, 12:07 PM UTC

    The issue has been resolved on the Luminor's side.

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Minor September 15, 2026 Elevated error rates affecting SEB 5m Estonia, Latvia, Lithuania

Started Sep 15, 2026, 08:12 AM UTC· resolved Sep 15, 2026, 08:17 AM UTC

  1. investigating Sep 15, 2026, 08:12 AM UTC

    Currently some of the bank's systems are down, including Open API. Investigations are ongoing. We apologize for any inconveniences.

  2. resolved Sep 15, 2026, 08:17 AM UTC

    We would like to inform you, that Open API was not working from 10:44 till 10:55. Now everything is back to normal. We apologise for any inconveniences.

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Notice September 11, 2026 DNB's Payment Initiation Service API Maintenance 6h 4m Denmark, Sweden, Norway

Started Sep 11, 2026, 01:00 PM UTC· resolved Sep 11, 2026, 07:04 PM UTC

  1. scheduled Sep 11, 2026, 01:00 PM UTC

    DNB's Payment Initiation Service API will be affected by maintenance. Downtime 11.09.2026 20:00 - 12.09.2026 17:00 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes. Downtime 13.09.2026 00:00 - 14.09.2026 12:00 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 15 minutes. Expected maintenance window: Planned start: September 11, 2026 - 20:00 GMT+02:00 Planned end: September 14, 2026 - 12:00 GMT+02:00 ID: cc6d17dd-2dc0-4614-b9a0-674e4e882683 You can check the API's current status on the status page - https://developer.dnb.no/status

  2. in progress Sep 11, 2026, 06:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Notice September 11, 2026 DNB's Account Information Service API Maintenance 2d 21h Denmark, Sweden, Norway

Started Sep 11, 2026, 12:59 PM UTC· resolved Sep 14, 2026, 10:04 AM UTC

  1. scheduled Sep 11, 2026, 12:59 PM UTC

    DNB's Account Information Service API will be affected by maintenance. • Downtime 11.09.2026 20:00 - 12.09.2026 17:00 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 10-15 minutes. • Downtime 13.09.2026 00:00 - 14.09.2026 12:00 DNB will do maintenance on systems affecting all DNB channels including this PSD2 API. We expect the service to have a downtime of up to 15 minutes. Expected maintenance window: Planned start: September 11, 2026 - 20:00 GMT +02:00 Planned end: September 14, 2026 - 12:00 GMT +02:00 ID: 4414af19-246e-400e-afaf-558aa0fb0a5b You can check the API's current status on the status page - https://developer.dnb.no/status

  2. in progress Sep 11, 2026, 06:01 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Minor September 11, 2026 BNP Paribas, Hello Bank, and Ma Banque Privée elevated errors 2h 11m France

Started Sep 11, 2026, 11:36 AM UTC· resolved Sep 11, 2026, 01:48 PM UTC

  1. identified Sep 11, 2026, 11:36 AM UTC

    We are currently seeing elevated errors when retrieving account information for BNP Paribas, Hello Bank, and Ma Banque Privée. We are monitoring the situation closely and will update this page as more information becomes available.

  2. monitoring Sep 11, 2026, 12:19 PM UTC

    We are currently seeing elevated errors when retrieving account information for BNP Paribas, Hello Bank, and Ma Banque Privée. We are monitoring the situation closely and will update this page as more information becomes available.

  3. resolved Sep 11, 2026, 01:48 PM UTC

    We are currently seeing elevated errors when retrieving account information for BNP Paribas, Hello Bank, and Ma Banque Privée. We are monitoring the situation closely and will update this page as more information becomes available.

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Minor September 11, 2026 Tieto Banktech Incident: Instability in the PIB and CIB services 3d 21h Norway

Started Sep 11, 2026, 10:24 AM UTC· resolved Sep 15, 2026, 08:15 AM UTC

  1. identified Sep 11, 2026, 10:24 AM UTC

    Affected Areas: Personal Internet Banking, Corporate Internet Banking, Mobile Banking Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB) and Mobile Banking services. Status: Task force has been established and troubleshooting efforts are ongoing. Started: 11-09-2026 11:05 CEST

  2. resolved Sep 15, 2026, 08:15 AM UTC

    Tieto Banktech Incident SOLVED: Instability in the PIB and CIB services Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB) and Mobile Banking services. Status: Fix deployed and normal operation restored. Started: 11-09-2026 11:05 CEST Solved: 11-09-2026 12:48 CEST

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Notice September 11, 2026 Outage in SEB Estonia Internet Banking –

Started Sep 11, 2026, 07:30 AM UTC· resolved Sep 11, 2026, 07:30 AM UTC

  1. resolved Sep 11, 2026, 08:35 AM UTC

    We would like to inform you that today, from 09:40 until 10:50 (EET), the SEB Estonia Internet Bank experienced an outage. During this period, customers were unable to access the Internet Bank. The incident has been mitigated; however, the service has not yet been fully restored for all affected users. At present, PSD2 Redirect authentication is working for customers who did not attempt to log in during the affected period. Customers who initiated a login attempt between 09:40 and 10:50 may still experience issues. Teams are continuing to work on a full resolution.

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Notice September 10, 2026 ASN Bank scheduled maintenance 2d 14h Netherlands

Started Sep 10, 2026, 12:50 PM UTC· resolved Sep 13, 2026, 03:49 AM UTC

  1. scheduled Sep 10, 2026, 12:50 PM UTC

    ASN Bank N.V. has announced planned maintenance on Sunday 13 September 2026, between 03:00 AM and 05:45 AM CEST (01:00–03:45 UTC). Several changes will be implemented across their channels, mid- and back-office applications, affecting direct online channels, redirect payment services, and the PSD2 Dedicated (API) interface. Maximum unavailability during this window will be 2:45 hours (165 minutes), and balance/transaction information may not reflect new changes during this time.

  2. in progress Sep 13, 2026, 01:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Minor September 10, 2026 Upcoming SE_Handelsbanken and SE_HandelsbankenForetag PIS validator changes 33d Sweden

Started Sep 10, 2026, 10:05 AM UTC· resolved Oct 13, 2026, 10:27 AM UTC

  1. identified Sep 10, 2026, 10:05 AM UTC

    There are upcoming changes for validators for Handelsbanken: SE_Handelsbanken and SE_HandelsbankenForetag Domestic payments: 1. Destination.Name will now support max length of 70 characters. 2. Message will now support max length of 140 characters. SE_Handelsbanken and SE_HandelsbankenForetag Domestic InPayment payments(BankGiro, PlusGiro): 1. Amount.Value must be greater than 1 and less than 10000000000. There can be maxmum 2 decimals. 2. Execution.Date is supported when Execution.Type is equal to SpecificDate. The value can be set minimum 1 day in the future. 3. Destination.Name can now have max length of 70 characters 4. Message can now have max length of 140 characters. SE_Handelsbanken SEPA Private payments: 1. Execution.Date is supported when Execution.Type is equal to SpecificDate. The value can be set minimum 1 day in the future. 2. Destination.Address.Country can have max length of 2 characters. 3. Identifiers.CreditorReference can have max length of 140 characters. Changes are planned to take place on 13th October at 5PM CEST

  2. resolved Oct 13, 2026, 10:27 AM UTC

    There are upcoming changes for validators for Handelsbanken: SE_Handelsbanken and SE_HandelsbankenForetag Domestic payments: 1. Destination.Name will now support max length of 70 characters. 2. Message will now support max length of 140 characters. SE_Handelsbanken and SE_HandelsbankenForetag Domestic InPayment payments(BankGiro, PlusGiro): 1. Amount.Value must be greater than 1 and less than 10000000000. There can be maxmum 2 decimals. 2. Execution.Date is supported when Execution.Type is equal to SpecificDate. The value can be set minimum 1 day in the future. 3. Destination.Name can now have max length of 70 characters 4. Message can now have max length of 140 characters. SE_Handelsbanken SEPA Private payments: 1. Execution.Date is supported when Execution.Type is equal to SpecificDate. The value can be set minimum 1 day in the future. 2. Destination.Address.Country can have max length of 2 characters. 3. Identifiers.CreditorReference can have max length of 140 characters. Changes are planned to take place on 13th October at 5PM CEST

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Minor September 9, 2026 Upcoming SE_SEB Private InPayment validator change 33d 22h

Started Sep 09, 2026, 12:14 PM UTC· resolved Oct 13, 2026, 10:26 AM UTC

  1. investigating Sep 09, 2026, 12:14 PM UTC

    There is an upcoming change for payment validator of SE_SEB private InPayment type that will take place on 1st October: CreatePayment call will now allow TransactionText to be max 12 characters long

  2. investigating Sep 09, 2026, 12:14 PM UTC

    There is an upcoming change for payment validator of SE_SEB private InPayment type that will take place on 6th October: CreatePayment call will now allow TransactionText to be max 12 characters long

  3. resolved Oct 13, 2026, 10:26 AM UTC

    There is an upcoming change for payment validator of SE_SEB private InPayment type that will take place on 6th October: CreatePayment call will now allow TransactionText to be max 12 characters long

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Notice September 9, 2026 LUXHUB scheduled maintenance 3d 17h Belgium

Started Sep 09, 2026, 11:16 AM UTC· resolved Sep 13, 2026, 05:09 AM UTC

  1. scheduled Sep 09, 2026, 11:16 AM UTC

    LUXHUB has announced planned maintenance on 13 September 2026, from 12:00 AM to 07:00 AM CEST (7 hours). The PSD2 APIs of Banque de Luxembourg (BLUXLULLXXX), Banque de Luxembourg Belgique (BLUXBEBBXXX), Banque Transatlantique Belgium (CMCIBEB1), and Banque Transatlantique Luxembourg (CMCILUL1XXX) will be unavailable during this window.

  2. in progress Sep 12, 2026, 10:01 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Notice September 9, 2026 Scheduled maintenance for SEB Baltic API 2d 19h Estonia, Latvia, Lithuania

Started Sep 09, 2026, 09:23 AM UTC· resolved Sep 12, 2026, 05:02 AM UTC

  1. scheduled Sep 09, 2026, 09:23 AM UTC

    WHEN: 2026-09-12 (night from Friday to Saturday) from 03:00 to 08:00 WHERE: API channel in Estonia (EEUHEE2X), Latvia (UNLALV2X) and Lithuania (CBVILT2X) HOW: During the downtime you will receive HTTP 503 response with the service maintenance message

  2. in progress Sep 12, 2026, 12:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Minor September 9, 2026 SE_Seb instability on InPayment types in PIS 2h 3m Sweden

Started Sep 09, 2026, 08:32 AM UTC· resolved Sep 09, 2026, 10:36 AM UTC

  1. investigating Sep 09, 2026, 08:32 AM UTC

    We are currently noticing instabilities related to the payment creation for InPayment types for PIS. The issue is under investigation.

  2. resolved Sep 09, 2026, 10:36 AM UTC

    We are currently noticing instabilities related to the payment creation for InPayment types for PIS. The issue is under investigation.

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Minor September 9, 2026 Payment creation issues 6m Accept Payments

Started Sep 09, 2026, 07:41 AM UTC· resolved Sep 09, 2026, 07:48 AM UTC

  1. investigating Sep 09, 2026, 07:41 AM UTC

    We are observing issues with payment creation on SEPA Instant rails and are investigating.

  2. resolved Sep 09, 2026, 07:48 AM UTC

    This incident has been resolved.

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Notice September 9, 2026 PKO Bank Polski scheduled maintenance 11d 2h Poland

Started Sep 09, 2026, 07:18 AM UTC· resolved Sep 20, 2026, 10:08 AM UTC

  1. scheduled Sep 09, 2026, 07:18 AM UTC

    Due to modernization work at PKO Bank Polski S.A., the PSD2 API production environment will be unavailable from 12:00 AM to 12:00 PM PL time on September 20, 2026.

  2. in progress Sep 19, 2026, 10:01 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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