Aiia incident

Tieto Banktech Incident: Instability in the PIB and CIB services

Resolved after 3 days 21 hours, affecting Norway, on September 11, 2026.

resolved Sep 15, 2026, 08:15 AM UTC

Tieto Banktech Incident SOLVED: Instability in the PIB and CIB services Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB) and Mobile Banking services. Status: Fix deployed and normal operation restored. Started: 11-09-2026 11:05 CEST Solved: 11-09-2026 12:48 CEST

Started
Sep 11, 2026, 10:24 AM UTC
Resolved
Sep 15, 2026, 08:15 AM UTC
Duration
3d 21h
Detected by Pingoru
Sep 11, 2026, 10:24 AM UTC

Affected components

Norway

Update timeline

  1. identified Sep 11, 2026, 10:24 AM UTC

    Affected Areas: Personal Internet Banking, Corporate Internet Banking, Mobile Banking Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB) and Mobile Banking services. Status: Task force has been established and troubleshooting efforts are ongoing. Started: 11-09-2026 11:05 CEST

  2. resolved Sep 15, 2026, 08:15 AM UTC

    Tieto Banktech Incident SOLVED: Instability in the PIB and CIB services Affected Areas: Corporate Internet Banking, Mobile Banking, Personal Internet Banking Description: Instability is observed in the Personal Internet Banking (PIB), Corporate Internet Banking (CIB) and Mobile Banking services. Status: Fix deployed and normal operation restored. Started: 11-09-2026 11:05 CEST Solved: 11-09-2026 12:48 CEST

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