Aiia incident

Crosskey maintanance

Notice Resolved View vendor source →

Aiia experienced a notice incident on September 18, 2026 affecting Accept Payments and Payment Products and 1 more component, lasting 10d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 12:20 PM UTC
Resolved
Sep 29, 2026, 05:04 AM UTC
Duration
10d 16h
Detected by Pingoru
Sep 18, 2026, 12:20 PM UTC

Affected components

Accept PaymentsPayment ProductsGlobal Data

Update timeline

  1. scheduled Sep 18, 2026, 12:20 PM UTC

    Crosskey partners' APIs will be available during the update, but minor disturbances may occur.

  2. scheduled Sep 18, 2026, 12:22 PM UTC

    Crosskey providing maintenance work on Tuesday September 29 at 04:00 UTC. Crosskey partners' APIs will be available during the update, but minor disturbances may occur.

  3. scheduled Sep 29, 2026, 03:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  4. in progress Sep 29, 2026, 04:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.