Aiia incident

Elevated error rates on all call types with BankData and BankData Erhverv based providers in Denmark

Resolved after 1 day 2 hours, affecting Denmark, on September 17, 2026.

identified Sep 17, 2026, 02:57 PM UTC

BankData confirmed that they have an outage on their side.

Started
Sep 17, 2026, 11:51 AM UTC
Resolved
Sep 18, 2026, 02:42 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 17, 2026, 11:51 AM UTC

Affected components

Denmark

Update timeline

  1. investigating Sep 17, 2026, 11:51 AM UTC

    We are seeing elevated error rates affecting many calls with BankData Erhverv based providers in Denmark. All call types are affected. Affected providers: Djurslands Bank Erhverv, Jyske Bank Erhverv, Kreditbanken Erhverv, Nordjyske Bank Erhverv, Ringkjøbing Landbobank Erhverv, Skjern Bank Erhverv, Sparekassen Sjælland-Fyn Erhverv and Sydbank Erhverv.

  2. identified Sep 17, 2026, 02:57 PM UTC

    BankData confirmed that they have an outage on their side.

  3. resolved Sep 18, 2026, 02:42 PM UTC

    Seems like BankData services are operational again.

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