Aiia incident

Elevated error rates on all call types with BEC based providers in Denmark and Greenland

Major Resolved View vendor source →

Aiia experienced a major incident on September 18, 2026 affecting Denmark, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 10:32 AM UTC
Resolved
Sep 22, 2026, 11:45 AM UTC
Duration
4d 1h
Detected by Pingoru
Sep 18, 2026, 10:32 AM UTC

Affected components

Denmark

Update timeline

  1. monitoring Sep 18, 2026, 10:32 AM UTC

    We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Nykredit and Vestjysk Bank.

  2. resolved Sep 22, 2026, 11:45 AM UTC

    We are seeing elevated error rates affecting most calls with BEC based providers in Denmark and Greenland. All call types are affected. Affected providers: Nykredit and Vestjysk Bank.