Aiia Outage History

Aiia is up right now

There were 64 Aiia outages since February 4, 2026 totaling 1164h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aiia.eu

Minor February 27, 2026

Elevated error rates on AIS call types with SDC

Detected by Pingoru
Feb 27, 2026, 09:38 AM UTC
Resolved
Feb 27, 2026, 01:31 PM UTC
Duration
3h 52m
Affected: Account information services
Timeline · 3 updates
  1. investigating Feb 27, 2026, 09:38 AM UTC

    We noticed elevated error rates for all countries in SDC provider on AIS calls.

  2. investigating Feb 27, 2026, 01:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 27, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Elevated error rates on AIS call types with Nordea

Detected by Pingoru
Feb 27, 2026, 08:55 AM UTC
Resolved
Feb 27, 2026, 01:31 PM UTC
Duration
4h 36m
Affected: Account information services
Timeline · 2 updates
  1. investigating Feb 27, 2026, 08:55 AM UTC

    We noticed elevated error rates for all countries in Nordea provider on AIS calls.

  2. resolved Feb 27, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 26, 2026

Bank Verlag PSD2 interface incident

Detected by Pingoru
Feb 26, 2026, 01:15 PM UTC
Resolved
Feb 24, 2026, 12:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 26, 2026, 01:15 PM UTC

    Bank-Verlag (DE) retrospectively informed about incident with PSD2 interface start - 24.02.2026 , 13:17 Uhr end - 24.02.2026 , 13:39 Uhr

Read the full incident report →

Notice February 26, 2026

Elevated rate of failed AIS requests on N26

Detected by Pingoru
Feb 26, 2026, 07:57 AM UTC
Resolved
Feb 25, 2026, 05:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 26, 2026, 07:57 AM UTC

    Due to a maintenance event in our backend systems, we have observed an increased error rate in AIS requests that could have affected account selection for payment initiation. The incident is now mitigated.

Read the full incident report →

Major February 25, 2026

Elevated failed payment rate with CrossKey based providers in Finland

Detected by Pingoru
Feb 25, 2026, 10:48 AM UTC
Resolved
Feb 25, 2026, 11:44 AM UTC
Duration
55m
Affected: Finland
Timeline · 2 updates
  1. monitoring Feb 25, 2026, 10:48 AM UTC

    We see elevated rates of failed payments with many users affected on CrossKey based providers in Finland

  2. resolved Feb 25, 2026, 11:44 AM UTC

    This incident has been resolved. We have observed elevated error rates between 09:45 and 10:54 UTC on 2026-02-25

Read the full incident report →

Minor February 24, 2026

Elevated timeouts when connecting to CrossKey providers

Detected by Pingoru
Feb 24, 2026, 10:00 AM UTC
Resolved
Feb 27, 2026, 12:16 PM UTC
Duration
3d 2h
Timeline · 2 updates
  1. monitoring Feb 24, 2026, 10:00 AM UTC

    We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.

  2. resolved Feb 27, 2026, 12:16 PM UTC

    We are currently experiencing elevated timeout exceptions when attempting to connect to CrossKey providers.

Read the full incident report →

Minor February 10, 2026

Increased number of failed payment reconciliations for Caixabank

Detected by Pingoru
Feb 10, 2026, 10:20 AM UTC
Resolved
Feb 25, 2026, 11:56 AM UTC
Duration
15d 1h
Affected: Spain
Timeline · 6 updates
  1. identified Feb 10, 2026, 10:20 AM UTC

    During internal investigation, we have identified an issue with payment reconciliation in Caixabank where the provider doesn't return transactionStatus when retrieving payment details. We are working on a solution

  2. identified Feb 10, 2026, 11:42 AM UTC

    Provider identified issue on their side. Both payment /status and payment details endpoint are affected A fix is expected for 2025-02-12 (in two days)

  3. identified Feb 10, 2026, 01:44 PM UTC

    Via internal investigation, we have detected that the issue started happening on 28th January. This has not been confirmed by provider. We continue investigating the scope of affected providers under Redsys

  4. monitoring Feb 12, 2026, 11:59 AM UTC

    Provider informed us that the fix is deployed and the issue should be fixed. We will continue monitoring traffic

  5. monitoring Feb 17, 2026, 10:37 AM UTC

    The issue hasn't reproduced since last Thursday. We will continue monitoring

  6. resolved Feb 25, 2026, 11:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Elevated error rates affecting Payments with AbnAmro and BnpParibasFortis

Detected by Pingoru
Feb 04, 2026, 02:11 PM UTC
Resolved
Mar 06, 2026, 01:41 PM UTC
Duration
29d 23h
Timeline · 2 updates
  1. investigating Feb 04, 2026, 02:11 PM UTC

    We are seeing elevated error rates affecting Payments with ABN AMRO (NL) and BNP Paribas Fortis (BE). Mastercard teams are investigating this issue and will provide an update as soon as possible.

  2. resolved Mar 06, 2026, 01:41 PM UTC

    We are seeing elevated error rates affecting Payments with ABN AMRO (NL) and BNP Paribas Fortis (BE). Mastercard teams are investigating this issue and will provide an update as soon as possible.

Read the full incident report →

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