Aiia incident

Commerzbank failed AIS requests

Minor Vendor's status page →

Resolved after 4 hours 15 minutes, affecting Accept Payments, on April 27, 2026.

identified Apr 27, 2026, 12:51 PM UTC

The issue seem to affect only customers without banking app

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Started
Apr 27, 2026, 12:47 PM UTC
Resolved
Apr 27, 2026, 05:02 PM UTC
Duration
4h 15m
Detected by Pingoru
Apr 27, 2026, 12:47 PM UTC

Affected components

Accept Payments

Update timeline

  1. investigating Apr 27, 2026, 12:47 PM UTC

    We have identified an error on Commerzbank affecting AIS requests and are currently working on a fix

  2. identified Apr 27, 2026, 12:51 PM UTC

    The issue seem to affect only customers without banking app

  3. resolved Apr 27, 2026, 05:02 PM UTC

    Fix verified. Incident closed

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