Aiia incident

Commerzbank failed AIS requests

Minor Resolved View vendor source →

Aiia experienced a minor incident on April 27, 2026 affecting Accept Payment, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 12:47 PM UTC
Resolved
Apr 27, 2026, 05:02 PM UTC
Duration
4h 15m
Detected by Pingoru
Apr 27, 2026, 12:47 PM UTC

Affected components

Accept Payment

Update timeline

  1. investigating Apr 27, 2026, 12:47 PM UTC

    We have identified an error on Commerzbank affecting AIS requests and are currently working on a fix

  2. identified Apr 27, 2026, 12:51 PM UTC

    The issue seem to affect only customers without banking app

  3. resolved Apr 27, 2026, 05:02 PM UTC

    Fix verified. Incident closed