Agora Pulse incident
Instagram video posts failing with error (code 100, subcode 2207089)
Resolved after 1 day, affecting Web Application (app.agorapulse.com) and Scheduled posts publishing, on February 26, 2026.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Feb 26, 2026, 10:08 AM UTC
Instagram video posts (Reels) are currently failing with this error : Error on publishing, Invalid parameter (code 100, subcode 2207089) "Carousel Item Cannot Be Published Standalone – Media created with media_type=VIDEO is a carousel item and cannot be published as a standalone post. To publish a standalone video, use media_type=REELS instead." We are currently investigating the issue.
- identified Feb 26, 2026, 01:20 PM UTC
The issue has been identified and is coming from Meta's API directly. We’re continuing to monitor error rates and will share updates as we learn more.
- identified Feb 26, 2026, 03:43 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 27, 2026, 10:32 AM UTC
This incident has been resolved.
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