Agora Pulse incident

Meta API issue impacting some Instagram posts

Resolved after 10 days 7 hours, affecting Scheduled posts publishing, on February 24, 2026.

resolved Mar 06, 2026, 07:08 PM UTC

While Meta hasn't provided root cause details, the issue has improved since our initial report to them. We're monitoring for recurrence. Most affected users resolve this by retrying their post after a few minutes.

Started
Feb 24, 2026, 12:02 PM UTC
Resolved
Mar 06, 2026, 07:08 PM UTC
Duration
10d 7h
Detected by Pingoru
Feb 24, 2026, 12:02 PM UTC

Affected components

Scheduled posts publishing

Update timeline

  1. identified Feb 24, 2026, 12:02 PM UTC

    We identified the source of the issue which is coming from the Meta API. We’re continuing to monitor error rates and will share updates as we learn more.

  2. identified Feb 25, 2026, 05:20 PM UTC

    We have reached out to Meta via a direct support ticket, and their team is currently investigating the root cause within their API. Current Error Message: An unexpected error has occurred. Please retry your request later. (Code 2) We will provide further updates as soon as we receive word from Meta's support team.

  3. monitoring Mar 04, 2026, 09:44 PM UTC

    We are continuing to monitor the situation. The error is still occurring for some users, but occurrences have decreased in recent days. We will provide further updates as soon as we hear from Meta’s support team.

  4. resolved Mar 06, 2026, 07:08 PM UTC

    While Meta hasn't provided root cause details, the issue has improved since our initial report to them. We're monitoring for recurrence. Most affected users resolve this by retrying their post after a few minutes.

Your product runs on more than Agora Pulse

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →