Agora Pulse incident
Unable to reply to Instagram messages or post comments
Major Vendor's status page →
Resolved after 46 minutes, affecting Web Application (app.agorapulse.com) and Conversations data processing (Inbox & Listening), on March 11, 2026.
Some users are seeing an OpenSearch error when they try to reply to Instagram messages or post comments from the Inbox. The error prevents them from sending any response.
Affected components
Web Application (app.agorapulse.com)Conversations data processing (Inbox & Listening)
Update timeline
- investigating Mar 11, 2026, 08:02 AM UTC
Some users are seeing an OpenSearch error when they try to reply to Instagram messages or post comments from the Inbox. The error prevents them from sending any response.
- resolved Mar 11, 2026, 08:48 AM UTC
This incident has been resolved.
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