Resolved after 3 days 18 hours, affecting Web Application (app.agorapulse.com) and Scheduled posts publishing, on March 13, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Mar 13, 2026, 03:21 PM UTC
We are currently investigating an issue where we see TikTok post stuck pending, ultimately failing with the error : This post took too much time to compute and failed. We will give update as soon as we have more information about this issue.
- monitoring Mar 16, 2026, 08:51 AM UTC
We’ve analyzed the logs and confirmed that the videos are successfully reaching TikTok, however we detected a change in how TikTok is currently moderating content which was causing posts to fail.
- monitoring Mar 16, 2026, 09:10 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 17, 2026, 10:09 AM UTC
This incident has been resolved.
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