Agora Pulse incident

Instagram Publishing Error

Resolved after 5 hours 48 minutes, affecting Scheduled posts publishing, on April 27, 2026.

investigating Apr 27, 2026, 02:41 AM UTC

We’re seeing reports of Instagram image and video posts failing to publish. Our team is investigating this closely to identify the cause. The errors reported are: For video posts, “Media upload has failed (2207076)"; For image posts, "Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements" Some posts are publishing normally. If any posts failed during this period, use the “Retry Now” button to republish. We’re keeping a close eye on this and will share updates as we learn more.

Started
Apr 27, 2026, 02:41 AM UTC
Resolved
Apr 27, 2026, 08:29 AM UTC
Duration
5h 48m
Detected by Pingoru
Apr 27, 2026, 02:41 AM UTC

Affected components

Scheduled posts publishing

Update timeline

  1. investigating Apr 27, 2026, 02:41 AM UTC

    We’re seeing reports of Instagram image and video posts failing to publish. Our team is investigating this closely to identify the cause. The errors reported are: For video posts, “Media upload has failed (2207076)"; For image posts, "Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements" Some posts are publishing normally. If any posts failed during this period, use the “Retry Now” button to republish. We’re keeping a close eye on this and will share updates as we learn more.

  2. resolved Apr 27, 2026, 08:29 AM UTC

    This incident has been resolved.

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