Agora Pulse incident
Instagram publishing error (code 9004, subcode 2207052) // Video container status error, “Media upload has failed” (error code 2207076).
Resolved after 12 hours 6 minutes, affecting Web Application (app.agorapulse.com) and Scheduled posts publishing, on April 29, 2026.
The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.
Affected components
Update timeline
- investigating Apr 29, 2026, 07:01 AM UTC
We are receiving more reports of Instagram post failing with the following errors : - Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating' - Video container status error, “Media upload has failed” (error code 2207076). We are currently investigating the issue.
- monitoring Apr 29, 2026, 02:44 PM UTC
The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.
- resolved Apr 29, 2026, 07:08 PM UTC
This incident has been resolved.
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