Agora Pulse incident
Increase in Facebook Publishing Errors: "reduce the amount of data"
Resolved after 4 days 23 hours, affecting Scheduled posts publishing, on May 1, 2026.
We've confirmed this issue extends to other 3rd party Meta publishing integrations. We'll continue monitoring.
Affected components
Update timeline
- investigating May 01, 2026, 04:22 PM UTC
We are currently investigating an increase in errors affecting some Facebook post publishing attempts. Posts are typically published successfully despite the error message returned from Meta: `Received Facebook error response of type null: Please reduce the amount of data you're asking for, then retry your request (code 1, subcode null)` If a post does not publish, manually retrying the post will usually resolve the issue. We will update you as we learn more, see updates from Meta, or notice improvements.
- monitoring May 01, 2026, 06:55 PM UTC
We've confirmed this issue extends to other 3rd party Meta publishing integrations. We'll continue monitoring.
- resolved May 06, 2026, 03:30 PM UTC
This incident has been resolved.
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