Resolved after 21 hours 22 minutes, affecting Web Application (app.agorapulse.com) and Conversations data processing (Inbox & Listening), on June 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application (app.agorapulse.com)Conversations data processing (Inbox & Listening)
Update timeline
- investigating Jun 29, 2026, 03:55 PM UTC
We are currently facing an issue with the Sentiment classification of inbox elements. We are currently investigationg the issue.
- monitoring Jun 30, 2026, 09:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2026, 01:17 PM UTC
This incident has been resolved.
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